Over the past two decades, SaaS applications and first-generation automation platforms have dramatically improved the way we work. As knowledge work has continued to become more complex and dynamic, organizations continue to adopt and develop an increasing number of software applications. However, instead of streamlining workflows, the multitude of applications has led to inefficiencies with workers spending hours jumping from application to application. And all too often, existing automation approaches are brittle and unable to keep up as processes evolve. Sales reps, for instance, spend up to 70% of their time doing back-office work, navigating multiple tools for tasks like quoting and renewals. Entire teams have been spun up to manage different systems of record.
Instead of doing manual work across multiple applications, sales reps should partner with AI-based agents that understand their processes and get things done so they can spend more time working with customers. The emergence of generative AI models with the ability to reason across data silos within applications and orchestrate tasks allows us to rethink process automation, taking it to places it has never been before.
That is why we are thrilled to announce our day one investment in Tektonic alongside Point72 and Madrona Venture Labs, where Tektonic was conceived and incubated. Tektonic builds GenAI agents for business operations, unlocking previously impossible automation use cases. Initially focusing on sales and revenue operations, Tektonic is now engaged with design partner customers to solve their most pressing pain points in quotation, renewals, services, and data quality and enrichment.
Madrona has a long history of investing in intelligent applications like UiPath and Clari and partnering with Madrona Venture Labs to incubate companies like Magnify and Stratify that use AI to fundamentally change how we work. We believe that LLMs and LLM-powered agents are unlocking new types of application experiences that can improve productivity in ways that weren’t possible before. We couldn’t be more excited to partner with Tektonic CEO and Founder Nic Surpatanu, who brings a wealth of experience in business applications, AI, and automation from previous product roles at Tanium, UiPath, and Microsoft.
For enterprises looking to supercharge their go-to-market functions with AI, contact the Tektonic team at: [email protected].
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